How is my order packaged?

For standard orders within the U.S., we ship using secure, non-descript packaging material. Inside, you'll see Cavell’s elegantly branded luxury velvet case– ideal for gifting or personal storage.

Can I track my shipment?

On the day of shipment, you’ll receive an email with your shipping confirmation that includes order-tracking information. You'll be kept informed of the transportation process at every step. You may also access shipping information by logging in to view your order.

What is your return policy?

Yes, we offer free returns! If you’re not completely satisfied with your Cavell jewelry, you may return it within 30 days of purchase, as long as the merchandise is in its original condition and has not been worked on by any jeweler outside of Cavell. To confirm if your purchase is eligible for return or exchange, please contact us.

Why is your jewelry less expensive than most jewelry stores?

By cutting out the middlemen we are able to reduce our prices by 60% and offer elegant, luxurious, and colorful pieces at prices anyone can afford.

Are all of your stones certified?

Each one of our stones is selected by our craftsman to guarantee superior quality. Using a trained eye, all stones are carefully hand-selected for the best quality, cut, and color to ensure a masterpiece is created each time. Your purchase will also contain a certificate of authenticity for you to review.

Does your jewelry have any Warranties?

In staying true to our high standards of customer satisfaction, we offer a 1-year warranty to protect against manufacturer defects in craftsmanship. The warranty does not include normal wear and tear or damages incurred due to trauma, negligence, lack of regular maintenance, loss, or theft. Contact one of our specialists if you have any questions about your jewelry.

What forms of payment do you accept?

Through our secure checkout, we are proud to accept Visa, Mastercard, American Express, Apple Pay, Shopify Pay, and Google Pay

Will your rings turn my finger black/green?

We use 925 Sterling Silver which makes it less likely for this to happen, but this could still possibly happen if you live in a hot, humid climate. To avoid this happening we recommend using a silver cloth and polishing your jewelry frequently.

Cavell Story

Born in England, Nicola Walsh–the founder of Cavell–is the third of five children, raised in a hard-working, blue collar family. Nicola grew up with the dream of one day establishing her very own jewelry collection. As a child, she would create various designs, waiting for the day that her sketches would come to life. Due to Nicola’s positive outlook and strong will, her dream finally became a reality. Founded on the pillars of valiance, strength, and positivity, Cavell inspires women to find balance within in order to reach their full potential. Each piece is always designed with you in mind.